There is no limit set by CCL to the amount of luggage brought on board as
long as it fits in the guest's cabin. The airlines do have restrictions and
it is up to the guest to check with the airline he/she is flying on.
Three bag tags per guest are mailed with cruise documents for cruises of
7-days or longer; two bag tags per guest are mailed with cruise documents
for cruises of 6-days or less.
After arriving at the pier, all guests will follow the same procedure with
their luggage, whether they arrive by taxi, car, or transfer bus.
Guests with a cabin assignment are given tags that are color-coordinated to
the deck assigned and location on that deck (forward or aft). Guests booked
on a TBA basis receive gray bag tags; the porter will re-tag these bags with
the corresponding tag according to the cabin assigned. Additional tags can
be obtained at curbside from the porter, if necessary.
Each piece of luggage must be locked and have a colored bag tag listing the
guest's name, ship and cabin number.
The guests must identify their bags with a curbside porter who will place the
bags on the ship; The customary tip for the curbside porter is $1.00 per bag.
NOTE: There is no curbside porter service on 2/3-day Cruises-to-Nowhere.
For security purposes, we are limiting the size of hand-carry luggage to
11"X 17" which is the dimension of the opening of the X-ray security machine
(similar to those at the airport); there is no measurement for length as the
hand-carry luggage will lay flat on the conveyer belt. Luggage larger than
11"X 17" will not be permitted through the security machine and must be
checked-in with a curbside porter.
Once on the ship, the luggage will be delivered to the guests' cabin by
7:00pm that night.
Guests are advised to place their luggage outside of their cabin door on the
last night of the cruise by 1:00am.
All the luggage is collected and placed in a holding area on the ship. Upon
arrival at the port of debarkation, the luggage is unloaded and separated
(by bag tag color) in the baggage claim area of the terminal.
The guests must personally locate their luggage and either carry it out or
seek the assistance of a porter who will wheel it out of the terminal. The
customary tip is $1.00 per bag.
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Each guest is required to complete a customs declaration card prior to debark-
ing the ship. Clearance for customs will take place on board the ship at the
home port. When the ship has been cleared by U.S. Customs, guests disembark in
an orderly fashion, usually according to the color of their bag tags.
U.S. Customs may request proof of citizenship prior to the guest leaving the
baggage claim area. Depending on the number of ships in port that day, the
ship usually clears by 9:00am. It is suggested that all return air flights
be made for early afternoon, at the earliest.
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If a guest determines that his/her bags have been damaged or lost during the
distribution process, they must complete a claim form with one of the embark
ation representatives. If the guest discovers the problem on board, they must
complete a claim form at the Purser's Office.
If the guest discovers after returning home that they have mistakenly claimed
someone else's luggage or that their luggage is damaged, they must contact
Carnival's Guest Relations Department which is open seven days a week.
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